My camera does not work in Windows 10, what can I do?


If your camera does not work in Windows 10, your fist impulse might be to throw it away and curse in several languages. Wait! Don’t think there’s no hope for you! There are several things you can do to fully enjoy your camera when using Windows 10 – and there are lots of cool things you can do with it!

Read this article below and follow the steps recommended to fix your camera in a matter of minutes.

Why is my camera not working?

Provided your camera isn’t physically broken after a fall down or a big bump, there are several reasons why it can be not functioning. Cameras not working on Windows 10 are most commonly due to some drivers missing. Drivers are a group of files that enable hardware devices to properly function, and proper communicating with the Operating System, in this case Windows 10.

Drivers can be altered or gone missing after operating systems updates, privacy settings changes, or even your antivirus or your anti malware software acting up on them, blocking these files in an attempt to prevent further issues.

What can I do if my camera does not work on Windows 10?

First thing is to check why your camera does not work on Windows 10, and then follow the recommended steps below:

1. Privacy settings: allowing access to your device

After a Windows Update, you need to give your apps and programs permission to use your camera again. To do so, press the Start button, then Settings – Privacy – Camera. Turn on ‘Allow apps to access your camera’. Note: if the option seems unable, you need to enable it back by activating the ‘Allow access to camera on this device’ option.

Once the access to your camera is allowed, make sure to select the apps you wish to have access to your camera by moving the selecting bar to the On position.

2. Is your antivirus software the issue?

If the first option proved to be useful and your camera is still not working, open up your antivirus program panel. Go to Settings (may vary depending of the software you are using) and search for the Cameras options. Grant permissions wherever needed. 

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3. Checking your camera’s drivers

Once again, your camera’s drivers might be just outdated. This is very simple to fix. Click the Start button, and access the Device Manager. Then search your device in the Imaging devices or Sound, video and game controllers. Right click the name of your device, and choose Properties, then the Driver tab, and then Driver Details. 

If you see a file which name includes “stream.sys”, it means your camera was designed before Windows 7, and sadly you’ll need to replace it with a newer one.

If you don’t see such file, the next step is to roll back your camera driver. Go back to the Device Manager, right-click on your camera, and select Properties. Go to the Driver tab, and select ‘Roll Back Driver’. Choose Yes. Restart your computer and try using your camera once again.

4. Nothing worked. What now?

If none of these recommended steps has worked for you, try uninstalling your camera and install it back again. Go to the Device Manager, right-click on your webcam, and chose Properties. Select the Driver tab, and then Uninstall – Delete the driver software for this device. Press OK. Go back to the Device Manager, go to Action, and choose Scan for hardware changes. The system will re-install drivers. Restart your computer and check your camera once more.

My camera isn’t in the Device manager menu

If you can’t find your camera in the Device Manager menu, open the Action menu and choose Scan for hardware changes. The system will reinstall updated drivers. Then restart your computer and try to use your camera.  If you encounter any other issues, and your camera does not work on Windows 10 after implementing these steps, make sure to visit the Help page here.

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